Lite Outputs
£295–495
A fast, practical starting point.
- Full AI readiness review of your ITSM data
- Category structure review with suggested amendments
- Import-ready category improvements (where possible)
- Up to 10 new knowledge articles generated for review
- Clear, prioritised action plan
Best for
Teams that want immediate improvements without a large investment
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Recommended
Core Outputs
£995
The fastest way to make your service desk AI-ready.
- Full AI readiness review across tickets, categories and knowledge
- Detailed category restructuring with suggested improvements
- Import-ready category updates (where possible)
- Up to 20 new knowledge articles generated for review
- Identification of key AI use cases (triage, summarisation, deflection)
- Prioritised, execution-ready action plan
Best for
Teams done with workshops who want a plan they can act on this quarter
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Full Outputs
£1,750–1,995
For complex environments that need deeper transformation.
- Full AI readiness review across multiple datasets or services
- Advanced category and data model improvements
- Expanded import-ready outputs across multiple areas
- 50+ new knowledge articles generated for review
- Deeper AI use case design and prioritisation
- Comprehensive action plan for AI-enabled service operations
Best for
Larger or ServiceNow environments with more complex data challenges
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This is not a workshop or theoretical assessment. Every output is based on your data and designed to be used directly by your team.
Pricing will be finalised as we validate the tool against live customer data. Early assessments may be offered at introductory rates.